Frequently asked questions
Products & Ingredients
No, CILAMOUR is free of animal ingredients. All CILAMOUR products have been tested by THE VEGAN SOCIETY and are certified as vegan.
No, no animal testing was carried out during the development and production of CILAMOUR.
All CILAMOUR products last for six months after opening.
Thanks to the ingredients "Pentylene Glycol", "Propanediol" and "Magnolia Officinalis Bark Extract", the CILAMOUR Lash and Brow Serum can be dispensed with classical preservatives, as the substances mentioned also have a preservative effect.
CILAMOUR Classic boosts the growth of the lashes by gently revitalising and strengthening them with natural ingredients. CILAMOUR Rapide was developed based on the proven CILAMOUR Classic formula. Thanks to the additional ET active ingredient (composed of a prostaglandin derivative), it is even more intense and effective than the Classic version.
The CILAMOUR Classic Range is free of prostaglandins and prostaglandin derivatives. CILAMOUR Rapide contains the ET active ingredient, which is a prostaglandin derivative. All other products are free of prostaglandins and prostaglandin derivatives.
Remove all makeup residue with an oil-free CILAMOUR Eye Makeup Remover Pad before using the product. Apply the lash serum once or twice daily as a broad eyeliner at the base of the upper lashes and about one millimetre above onto the cleansed skin. Then continue as usual with your daily care routine and eye make-up.
Remove all makeup residue with an oil-free CILAMOUR Eye Makeup Remover Pad before using the product. Apply the lash serum once daily as a broad eyeliner at the base of the upper lashes and about one millimetre above onto cleansed skin. Then continue as usual with your daily care routine and eye make-up.
Yes, if you like, the CILAMOUR Lash Serums can also be used on the lower eyelashes. In doing so, care must be taken to ensure that the serum is applied directly below the lash line and NOT on the waterline.
Apply CILAMOUR Classic Lash Serum and CILAMOUR Brow Serum once or twice a day, depending on how fast you want to achieve the desired effect. Once the desired effect has been achieved, the application frequency can be reduced to three to four times a week. The CILAMOUR Rapide Lash Serum should only be used once a day, due to the ET active ingredient it contains, until the desired effect is achieved. The application of this serum can then be reduced to three to four times a week.
The first results should be visible after 6-8 weeks. The full effect is achieved after about 3 months. Until then, the serum should be used daily. It should then be applied as needed every 2-3 days to maintain the result. However, it should be noted that every person is unique and that all skin and hair is different. As a result, CILAMOUR may work its magic more quickly on one user and less quickly on others. You only have to wait about one to two minutes for the serum to be no longer moist. Then you can continue with your beauty routine as usual.
You only have to wait about one to two minutes for the serum to be no longer moist. Then you can continue with your beauty routine as usual.
Continue using CILAMOUR as usual in the evening or the next morning. However, for best results, CILAMOUR should be used regularly at least once a day until the desired effect is achieved.
First rinse thoroughly with clean water. If it still causes eye irritation should come, please consult an ophthalmologist.
This depends on the size of the Lash Serum (2 ml or 4 ml) you use and whether you apply it once or twice a day. However, the CILAMOUR Lash Serum is very productive: even with twice daily application even the smaller size is enough for about two to three months.
Due to the precise, specially adapted to the eyelid brush, the application of the CILAMOUR Lash serum on the eyebrow brush would be very cumbersome and not blanket. In order not to have to do without elegantly expressive eyebrows, the range includes the CILAMOUR Brow Serum, whose applicator is specially designed for the eyebrow.
Yes, CILAMOUR is also suitable for men. The product can also be used for lighter areas in the beard region. Use the CILAMOUR Brow Serum for this.
Only use CILAMOUR Rapide for your eyelashes if you are over the age of 18. We advise against using CILAMOUR Rapide in the following cases:
- Known allergy to any of the ingredients it contains
- Other reasons for intolerance
- After an eye operation
- During pregnancy
- When breastfeeding
If you are unsure about its use, please ask your doctor.